ft 999 Responsible Gaming
Entertainment is meaningful only when it stays within limits. ft 999 believes every member should play with awareness, considering their own situation — and should know when to stop.
Gaming Should Not Become a Burden
ft 999 is an entertainment platform. It offers slots, live casino, cricket betting, and more — but these should be enjoyed in moderation. We openly acknowledge that gambling is not the right way to solve financial problems or relieve stress.
Under our Terms and Conditions, every member is required to follow responsible behaviour. Age is verified at registration, and additional identity verification may be requested in cases of doubt.
ft 999 values transparency. Our Privacy Policy explains in detail how member information is kept secure and includes a commitment not to share it with any third party. If you are concerned about yourself or a family member, contact our 24/7 live chat straight away.
Responsible gaming means deciding in advance how much time and money you will spend, not going beyond that limit, and not placing more bets to try to recover losses. If you ever feel you are losing control, use our self-exclusion tool or contact us directly for support.
Remember: There are no guarantees of winning in betting or casino games. The possibility of losing is always there. Only spend money that, if lost, will not affect your daily life.
Support is available: ft 999 live chat and email support are available 24 hours a day, 7 days a week, in both Bengali and English. Do not hesitate to speak with a family member or a professional counsellor either.
Self-Limits and Protection Tools
Session Time Limit
Set in advance how long you will play each day. Once the set time is up, the account will automatically end the session. Contact support to change this limit.
Time ManagementDeposit Limit
Set a maximum for your daily, weekly, or monthly deposits. Increasing this limit requires a waiting period, but lowering it takes effect immediately.
Financial ControlAccount Break
If you want to take a break for a while, temporarily suspend your account for a set period — from 1 week up to 6 months. During this time, you will not be able to log in, deposit, or place bets.
Temporary BreakSelf-Exclusion
If you are experiencing long-term problems, choose permanent or long-term self-exclusion. Once activated, the account is closed and cannot be reopened before the set period ends.
Long-Term ProtectionLoss Limit
Set a limit so that your account automatically stops when losses exceed a certain amount. This helps keep financial losses within a known and manageable level.
Loss ControlReality Check
Regular breaks are recommended during long sessions. A summary of your play history and spending is available in your account, which is a simple way to understand where you stand.
AwarenessContact ft 999 24/7 live chat support to activate any of these tools. Any request to set a limit is processed without delay.
When You Need to Stop
If you notice any of the following in yourself, take it seriously and seek support.
- You have developed a tendency to bet more after a loss in order to win back the money.
- You are lying to family, friends, or colleagues about your betting or casino activity.
- You are spending money not set aside for gaming — such as rent, household budget, or savings.
- When you are not playing, you feel restless, irritable, or have trouble sleeping.
- You are playing more and more but enjoying it less.
- You are gambling with borrowed money or taking on debt to play.
- You have tried to stop repeatedly but have not been able to.
What ft 999 Ensures
As a responsible platform, we commit to the following:
- Age verification is mandatory at account registration — those under 21 cannot register.
- Any self-exclusion request is processed within 24 hours.
- Member spending patterns are monitored; the support team may reach out if unusual activity is detected.
- RTP information is provided for every game, so members can make informed decisions.
- 24/7 live chat and email support are available in Bengali.
- Minors are not targeted in any advertisement or promotion.
When You Need Help
If you feel something is wrong, do not try to handle it alone — seek help. Below are a few ways to get support.
ft 999 Support Team
ft 999 live chat and email support are available around the clock in Bengali. Submit a request for self-exclusion, setting limits, or closing your account directly here — no complications.
24/7 SupportFamily and Loved Ones
Talk to a family member or a trusted friend. Support from someone close can often be more effective than professional advice. Acknowledging the problem yourself is the first and most important step.
Family SupportProfessional Counsellors
Seek help from a mental health professional or addiction counsellor. Mental health services are available at government hospitals and various non-government organisations across Bangladesh — consult your doctor or local health centre.
Professional AdviceA Few Tips for Playing Responsibly
Before each session, ask yourself — how much time and money will I spend today? Keep that number in mind and do not go beyond it. Setting limits before you start is easy; once you have started, staying in control becomes harder.
Thinking of gambling as a source of income is a harmful mindset. Statistically, casino outcomes favour the house in the long run — so only bet what you can afford to lose without it causing problems.
Never bet when you are drinking or tired. Decisions made on impulse usually lead to regret. Always take a break after a big loss — placing more bets at that point only increases the damage.
Answers to various questions about responsible gaming can be found in the ft 999 FAQ section. You will find detailed information there about game rules, the deposit and withdrawal process, and how to set limits.
Quick Checklist
- I have not spent more than my set budget.
- I have not played longer than my set time.
- I have not placed extra bets to recover losses.
- I have not neglected family or responsibilities to play.
- I have not used borrowed money or funds needed for essentials.
- Gaming is still entertainment for me, not a compulsion.